Terms of Service
Effective Date: January 20, 2025
1. Introduction
Welcome to GVINCII LLC ("Company," "we," "our," or "us"). By accessing our website www.gvincii.com or utilizing our mobile detailing services, you ("Client," "Customer," or "you") agree to comply with and be bound by the following Terms of Service. Please read them carefully.
2. Booking and Appointments
-
Scheduling: Appointments can be scheduled via our website. All bookings are subject to confirmation.
-
Arrival Times: While we strive to honor scheduled times, unforeseen circumstances may cause delays. We will communicate any changes promptly.
3. Rescheduling and Cancellations
-
Notice: Please reschedule or cancel at least 24 hours before your appointment to avoid fees.
-
Late Cancellations: Appointments canceled or rescheduled within 24 hours of the appointment time will incur a 50% cancellation fee.
4. Fees
-
Excessive Clutter or Trash: Excessive clutter or trash (e.g., large amounts of debris or personal items) will incur a $20 fee.
-
Hazardous Fluids or Substances: Hazardous fluids or substances (e.g., mold) are subject to additional handling fees, which will be discussed at the time of detail.
Fees associated with reschedules, cancellations, excessive trash, and hazardous fluids are included to account for additional time, resources, or specialized handling required.
5. Permission to Operate
-
Authorization: By booking an appointment, you grant GVINCII LLC permission to operate at the provided address.
-
Access Restrictions: If services cannot be performed due to access restrictions or lack of authorization at the provided address, a cancellation fee will apply.
6. Payment Terms
-
Deposit: A $25 deposit is required to secure your appointment.
-
Payment Methods: We accept credit cards, and other payment methods as specified on our website. Payment is due upon completion of services unless otherwise agreed upon in writing.
7. Vehicle Condition and Personal Belongings
-
Pre-Service Condition: Please remove all personal belongings, money, and other significant items from your vehicle prior to any detailing service. We are not responsible for any loss or damage to personal items left in the vehicle.
-
Pre-Existing Damage: We will document any pre-existing damage before commencing work. We are not liable for any pre-existing conditions or damage.
8. Service Limitations
-
Scope: Our services are detailed on our website. Any additional services may incur extra charges and require prior agreement.
-
Hazardous Conditions: We reserve the right to refuse service if a vehicle poses a health or safety risk.
9. Liability
-
Damage: We are not liable for any mechanical or electrical issues that may arise during or after our service. Our liability is limited to the total amount paid for the service.
10. Privacy
- Data Collection: We collect personal information to provide and improve our services. Please refer to our Privacy Policy for details on how we handle your information.
11. Changes to Terms
- Modifications: We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.
12. Governing Law
- Jurisdiction: These terms are governed by the laws of the State of Florida. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts in Orange County, Florida.
13. Contact Information
If you have any questions or concerns about these Terms of Service, please contact us at:
GVINCII LLC
Email: ceo@gvincii.com